Part of that two-week pause is the closure of entertainment venues, including Twin River and Tiverton Casino Hotel.
For that reason, we will close at 10 pm on Sunday, November 29th, with the expectation that circumstances will allow us to reopen on Monday, December 14th at 6am.
We sincerely regret any inconvenience to you, our valued guest." />
Update as of November 30, 2020
Governor Gina Raimondo recently announced Rhode Island would enter into a two-week, statewide pause to try to slow the spread of the COVID-19 virus.
Part of that two-week pause is the closure of entertainment venues, including Twin River and Tiverton Casino Hotel.
For that reason, we will close at 10 pm on Sunday, November 29th, with the expectation that circumstances will allow us to reopen on Monday, December 14th at 6am.
We sincerely regret any inconvenience to you, our valued guest. That said, the State’s efforts to contain the COVID-19 virus are of critical importance and all of us at Twin River are committed to doing all we can to contribute to that goal.
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Please check our website(s) often for updates on our reopening – twinriver.com and twinrivertiverton.com
Update as of November 8, 2020
We reopened our Lincoln and Tiverton casinos on a limited basis on Monday, June 8 at 10am. The health and safety of our customers and employees is our highest priority and we look forward to welcoming ALL of our guests back. As of Tuesday, June 30 both casinos are now open to the public. Additionally, select table games are now available as well. We have created the guide below to walk you through the new protocols we have put in place to ensure a safe reopening for those visiting during these initial phases.
A letter from leadership of Twin River Worldwide Holdings, Inc.
Click here to view the statement leadership of Twin River Worldwide Holdings, Inc.
PHASE 2 REOPENING GUIDELINES & SAFETY PROTOCOLS
The Highlights
Entry to the casino will require your driver’s license (or valid photo identification). It’s critically important that we reopen with strict crowd control measures in place. During this phase, we expect capacity to be limited by State capacity guidelines.
We will offer slot machines at a safe distance separated by plexiglass or at least six feet apart, and we will offer virtual/stadium table games, with limited seating capacity and live table games (excluding craps) with plexiglass dividers. Our Hotel, Fitness Center, Poker Room, Event Center, Valet, and Entertainment offerings will remain CLOSED while we reimagine ways to effectively address safety concerns in those confined spaces. Our food courts will be open with limited seating capacity and we will offer limited bar service in disposable cups.
Our daily hours of operation will be Sunday – Thursday from 6am – 10pm and Friday and Saturday from 6am – 10:30pm. Property-wide cleaning will commence daily.
Upon Your Arrival
All of the parking lots will be open as well as the North & West entrances. Valet service will not be immediately available. Please self-park and make your way to the entrance of your favorite gaming room. Please have your face mask on as they are mandatory for all guests and staff. If you are unable to bring one, one will be provided to you. Once at the entrance, you will be greeted by security staff who will conduct a non-invasive temperature check via thermal cameras. Any guest or team member with a temperature above 100.4 degrees will not be allowed entry on that day.
Team members whose responsibilities require direct contact with guests may be wearing gloves, but guests are not required to do so.
ONCE INSIDE
We encourage you to make use of the increased hand sanitizers placed at entry and exits, the casino floor and elevator landings. Sanitizing wipes will also be provided throughout the property to allow guests to clean common areas before touching.
Just as we are all doing on a daily basis, guests must practice social distancing by staying six to ten feet away from other guests. The same is true while standing in lines, using elevators, kiosks, ATMs or moving around the casino floor.
Remember, play smart and stay apart.
We have lots of new signage strategically placed throughout the property to remind you of social distancing protocols, to guide you in the event a line is forming, and the location and import of frequently using the sanitizers provided.
You might notice a lot more of our team members, including our Clean Team, on the casino floor. They are there for two important reasons: to continuously clean every nook and cranny of the casino floor, and to assist you with one-on-one guidance. Don’t hesitate to call on them with questions and concerns – we want you to have an enjoyable time while you’re with us.
Smoking, including vaping, in the casino will not be allowed. Instead, we have created outdoor areas at the North and West entrances to accommodate our guests. Please refrain from smoking in any area of the casino. You will be required to follow the same steps you followed during arrival and go through the screening process to be allowed re-entry into the casino.
BEHIND THE SCENES
We think you should know what we’re doing behind the scenes to keep you safe and healthy while you’re visiting with us.
Most of those efforts start and stop with the comprehensive training our team members have received over the last few weeks, including infectious disease and sanitation protocols to further ensure guest and team member safety. Team members have been provided instructions on responding and reporting all presumed cases of COVID-19 on property to the RI Department of Health.
Just as importantly, you are asked to contact their supervisor if you notice a coworker or guest with known symptoms of COVID-19. Team members and guests who are exhibiting any symptoms of COVID-19 while at the property are instructed to immediately notify their manager and promptly leave the property. If we are alerted to a presumptive case of COVID-
19 on property, we will work with and follow the appropriate actions recommended by the Rhode Island Department of Health.
We have put in place a host of “back of house” protocols for our employees. The protocols include:
· Hand sanitizing stations and increased handwashing for all team members
· Daily screening for COVID-19 symptoms
· Mandatory masks or face shields
· Disinfecting system for cards, dice and tiles
· Cleaning and disinfecting of the casino cages, touchpoints and guest-facing areas on an ongoing basis
· Social distancing
· Enhanced educational signage
· Installment of temporary plexiglass in areas where staff have to interface with our guests
We apologize for any inconveniences that may occur from these temporary public safety measures, and we hope your enjoy your visit.
Click here to download the Phase 2 Reopening Guidelines & Safety Protocols
Not only a great place to play, but a great place to work. Our employees define our culture. If you are dedicated to providing world-class service to guests and colleagues alike, then join the Twin River team today.
We are now processing our employment applications online. Just click on the link below your desired job posting and you will be taken through our online employment application process. Please be sure to fill out each field correctly. Due to the high volume of applications we receive, we cannot contact every applicant personally. Hiring Managers will directly contact candidates that meet the requirements for posted positions.
Our full-time employees enjoy an attractive, industry-leading wage and benefits package which includes major medical, dental, life, 401k, paid-time off and much more. Why work anywhere else in Rhode Island? So much opportunity, so close to home.
The Manager – Corporate Accounting is responsible for managing the accounting staff, systems and operations including the general accounting for the Company’s corporate function. This position sets the direction (in collaboration with the Controller) for the department by enforcing and establishing policies and procedures that are efficient and have strong internal controls. The Manager-Corporate Accounting assures that accounting operations are consistent with corporate policy, regulatory requirements and specific goals.
Apply!The primary focus of this position is to assist the Executive VP & General Counsel and VP & Associate General Counsel of rapidly growing nationwide gaming and entertainment company to provide a wide variety of legal support services for our corporate headquarters and wholly owned properties. Includes contract review, general legal and corporate matters, regulatory matters, employment matters, and corporate governance. Identify and analyze legal and business issues, articulate risks and benefits, and present clear recommendations to help guide key stakeholders to the best decisions for the company. For a complete job description and to apply online please follow the link below.
Apply!The Internal Auditor assists the Sr. Internal Auditor with maintaining the internal Control testing universe. This position is responsible for the assisting in the completion of the annual testing compliance plan for audit requirements. The annual audit plan will include the assessment of the design and operating effectiveness of the company’s control environments across all functions of the property. The Internal Auditor will prepare workpapers to support audits completed and prepare reporting, as directed by the Senior Internal Auditor to share testing results. This position will participate in special projects at the direction of the Senior Internal Auditor.
Follow the link below to apply today!*
Apply!The Regional Purchasing Manager was established for the purpose/s of planning, organizing and supervising the comprehensive purchasing functions for Twin River Casino Hotel and Tiverton Casino Hotel in compliance with mandated requirements; overseeing daily activities including major purchases associated with major purchasing opportunities; responding to a range of inquiries regarding processes or bid status; negotiating terms and conditions with vendors and/or service providers; and achieving department objectives and goals within budget while adhering to parameters set by TRWH Executive Director of Procurement. Please follow the link below to apply!
Apply!The Executive Host of Asian Marketing will assist in the identification, qualification, and computerization of target customers. Must possess outstanding interpersonal communication skills to effectively interface with guests Must be able to speak Mandarin, Cantonese and English.Experience in a casino cage and/or equivalent position with knowledge of Vietnamese is a plus. Please follow the link below to apply.
Apply!The primary focus of this position is analyzing labor at each Company property ensuring labor cost is controlled and productivity measurements are adequate. The ideal candidate will have worked 3-5 years in a related position, the ability to summarize complex information in order to provide various levels of management with the information necessary to make decisions. Other responsibilities will include generating short and long term staffing modes and providing a recommendation based on analysis, comparing results to forecast and identify opportunities for improvement and working closely with all functional leaders to understand operational requirements and support the documentation of key planning assumptions. For a complete job description and to apply online, follow the link below.*
Apply!The Revenue Auditor is responsible for accurately recording various gaming and non-gaming audit daily totals in a timely manner, thereby ensuring smooth and efficient operations in the Revenue Accounting operation of the Finance department. An Ideal candidate for this position will have excellent organizational skills and proficiency in excel. Follow the link below for a complete job description and to apply now!
Apply!Job Purpose:
General duties related to creating journal entries and posting them to the general ledger, reconciling accounts and performing other accounting functions.
Qualifications:
• Must have BS in Accounting or Finance
• Must have three to five years of experience in an office environment and working with general ledger software.
• Must be able to use general office equipment (fax, personal computer, and telephone)
• Must be proficient with various computer programs including Excel
• Must be organized, detail oriented and able to work with little supervision
• Must be able to communicate well with others and work as a team
Ideal candidates will have 3-7 years of experience, be self motivated ,eager to learn and highly organized. To learn more about this exciting opportunity please click the link below.
Apply!The Sr. Internal Auditor position is responsible for conducting and documenting moderately complex audit projects pertaining to some or all of the following: operations, finance, gaming, and information technology. This position is responsible for assuring the reliability, accuracy, completeness and timeliness of financial reporting, the efficiency and effectiveness of management operating and control systems, and the extent of compliance with applicable laws and regulations.
Follow the link below to apply today!*
Apply!The Staff Accountant will handle duties related to creating journal entries and posting them to the general ledger, reconciling accounts and performing other accounting functions. Must have a Bachelors Degree in Accounting or Finance and 3-5 years working with general ledger software. Some essential job functions will include reconciling general ledger accounts, processing all accounts payable and manual checks and interacting with other departments in the Casino. For a complete job description and to apply online follow the link below.
Apply!Twin River Casino is looking for a Civilian Security Officer to join our Security team. This position is a full time position and is responsible for enforcing all policies to ensure safe, fair, and efficient operation of Twin River Casino, while providing excellent guest service throughout the facility.
Please click below to view a detailed job description and to apply online!
Apply!The Accounts Payable Clerk is primarily responsible to code and input all invoices into MAS 90 accounting program, sort and distribute mail, interact with all account vendors, file all paid invoices, handle petty cash transactions, process all accounts payable and manual checks. For a complete job description, and to apply online, please follow the link below!
Apply!The Environmental Services (EVS) Shift Supervisor is responsible for providing direct supervision, guidance, and training to all EVS team members. The number one goal of the EVS team is to maintain a respectably clean facility for our guests to enjoy, and the job of the EVS Supervisor is to be relentless in their pursuit of this goal. For a complete job description, and to apply online, please follow the link below.
Apply!This is a general application link for all students interested in an internship program at Twin River Casino. Currently, our internship programs are unpaid, for credit, programs and can generally be customized, dependent upon the needs of the student. Please be specific in the notes section about which department, and which semester you are interested in, and our Internship Coordinator will get back to you to review possible opportunities.
Thank you and best of luck!
Apply!Twin River Casino and Hotel is now hiring Armed Security Officers to join our team! We are looking for active or retired police officers, sheriffs, correctional officers or career military personnel with police backgrounds. This position is responsible for providing security and safety resources to guests,employees and company assets. Please follow the link below to apply!
Apply!The Table Games Scheduler is responsible for reviewing and evaluating all employee related scheduling issues for the Table Games Department. Previous experience with scheduling software is preferred, however superior computer and communication skills are required. For a complete job description, and to apply online, please follow the link below.